I. Introduction

This policy outlines the expectations, responsibilities, and guidelines for all staff members within the Lakewood Roleplay Community, encompassing both game staff and Discord staff roles. Our staff is integral to maintaining a positive, engaging, and well-managed environment for all members. By accepting a staff position, you agree to adhere to this policy.

II. General Expectations

* Professionalism: Maintain a respectful, courteous, and professional demeanor in all interactions with community members and fellow staff.

* Impartiality: Act fairly and without bias in all decisions and actions. Avoid favoritism or preferential treatment.

* Confidentiality: Respect the privacy of community members and maintain the confidentiality of sensitive information.

* Activity: Regularly engage with the community and fulfill your assigned duties. Inactivity without prior notice may result in removal from the staff team.

* Communication: Maintain open and clear communication with fellow staff members and the community. Respond to inquiries promptly and professionally.

* Integrity: Uphold the values and rules of the Lakewood Roleplay Community. Do not engage in any behavior that could damage the community's reputation.

III. Specific Responsibilities

* Game Staff:

    * Rule Enforcement: Enforce game rules fairly and consistently.

    * Event Management: Plan, organize, and execute engaging in-game events.

    * Content Creation: Develop new content, such as storylines, quests, and areas.

    * Technical Support: Provide technical assistance to players and address bugs or issues.

    * Community Moderation: Monitor in-game chat and address any violations of community guidelines.

* Discord Staff:

    * Channel Moderation: Monitor Discord channels and ensure discussions remain appropriate and respectful.

    * User Support: Assist members with questions, concerns, and technical issues related to the Discord server.

    * Community Engagement: Foster a welcoming and engaging atmosphere within the Discord server.

    * Rule Enforcement: Enforce Discord server rules and address any violations.

    * Event Coordination: Assist with the planning and execution of Discord-based events.

IV. Conflict Resolution

* Internal Conflicts: If you have a conflict with another staff member, attempt to resolve it privately and professionally. If a resolution cannot be reached, escalate the issue to a senior staff member.

* Community Conflicts: If you are involved in a conflict with a community member, remain impartial and attempt to mediate the situation. If necessary, involve a senior staff member.

V. Disciplinary Actions

Failure to adhere to this policy may result in disciplinary actions, including warnings, temporary suspension, or permanent removal from the staff team. The severity of the disciplinary action will depend on the nature and severity of the violation.

VI. Amendments

This policy may be amended or updated as needed to reflect the evolving needs of the Lakewood Roleplay Community. Staff members will be notified of any changes.

VII. Conclusion

As a staff member of the Lakewood Roleplay Community, you play a vital role in shaping the community's culture and ensuring a positive experience for all members. By upholding the principles outlined in this policy, you contribute to the success and longevity of our community.